Privacy Policy

Effective as of [date]

1. Introduction

This Privacy Policy describes how THRIV (“we”, “us”, or “our”) processes personal data in connection with the use of our website www.thriv.now and related services.

We are committed to ensuring that your personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable Belgian data protection legislation.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Identity and contact details of the controller

The data controller responsible for processing your personal data is:

THRIV

Registered office: Christine D'Haenhof 11, 9040 Gent

Company number: KBO 1024.864.782 | BTW BE 1024.864.782

Email: hello@thriv.now

Phone: +32 496 29 93 98

If you have any questions regarding this Privacy Policy or the processing of your data, you may contact us at the above address.

3. Categories of personal data

We may process the following categories of personal data:

• Identification data: name, email address, phone number, company name, function.
• Electronic data: IP address, browser type, device information, operating system, referring websites, and time spent on pages.
• Communication data: information you provide when completing forms or contacting us directly.
• Cookies and similar technologies: information collected through cookies, pixels, or analytical tools (e.g. Google Analytics).

4. Purposes and legal bases of processing

Your personal data is processed for the following purposes and based on the corresponding legal grounds:

Personal data will not be further processed in a manner incompatible with these purposes.

5. Cookies and analytics

This website uses cookies and analytical technologies to enhance your browsing experience and collect usage statistics.

Certain cookies are essential for the website to function properly, while others require your prior consent.

You can manage or withdraw your consent at any time via the cookie banner and your browser settings.

For analytics purposes, we use Google Analytics (Google Ireland Limited). Data may be transferred outside the European Economic Area (EEA). Such transfers are covered by the Standard Contractual Clauses approved by the European Commission.
More information: 🌍 GooglePrivacy Policy – Privacy & Terms – Google

6. Recipients of personal data

Your personal data may be shared with:

• Our authorized employees and contractors;
• IT and hosting providers;
• Analytics and marketing partners (e.g., Google Analytics, Meta Pixel, etc.), where applicable;
• Public authorities, where required by law.

These parties only process personal data on our instructions and are bound by confidentiality obligations. Personal data will not be sold or disclosed to third parties for unrelated purposes.

7. Retention period

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Indicatively:

• Contact form data: up to 24 months after last communication.
• Analytics data: up to 14 months.
• Contractual and invoicing data: up to 10 years, in accordance with Belgian accounting obligations.

8. International data transfers

If personal data is transferred outside the EEA, appropriate safeguards will be implemented in accordance with Chapter V of the GDPR, such as the Standard Contractual Clauses or adequacy decisions by the European Commission.

9. Your rights

In accordance with the GDPR, you have the following rights with regard to your personal data:

• Right of access: obtain confirmation as to whether your data is processed and receive a copy.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data (“right to be forgotten”).
• Right to restriction: request limitation of processing in certain circumstances.
• Right to data portability: receive your data in a structured, commonly used, and machine-readable format.
• Right to object: object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us via [hello@thriv.now].

10. Data security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, alteration, or destruction.

Despite our efforts, no online transmission or storage system can be guaranteed to be 100% secure. However, we take reasonable steps to mitigate risks and ensure compliance with applicable legislation.

11. Links to third-party websites

Our website may contain links to external websites not operated by us.

We are not responsible for the content, security, or privacy practices of such third-party sites. We encourage you to review their privacy policies before providing personal data.

12. Updates to this policy

We may update this Privacy Policy periodically.

The latest version will always be available on this page and will indicate the effective date above.